Hotel Märthof Basel
손님 리뷰
I am absolutely blown away by how they not only have a phenomenal hotel that I consider to be a definite 5 star * but everything, and I mean right down to the finest accommodations, the cleanliness,the atmosphere and the service was above and beyond! From the very start of choosing this hotel, I just knew, just knew in my heart and in my gut which is always my go-to instinct, that I was going to love this place. The deciding factor was the ongoing response and constant contact that my conversations were heard and welcomed. David is by far the heart and soul of this.His standard of human kindness was always a natural response , and it seems to have gone away.He has restored and brought it here , and it truly makes a difference.I would choose this place, hands down, every time.I would be neglectful if I didn't mention Julia, who helped so much and in her humbling way ,would give all of the credits to David! How refreshing it is to encounter that! As the restaurant was beautiful, the food was delicious, the presentation was meticulously executed, and my server both times was Hubert, so kudos to the restaurant as well .Thank you all again, and I apologize for not having the names of all that helped achieve this amazing experience. Thank you for making me fall in love with Basel! Warmest regards, Madeline Perrotta
Madeline
2024년 8월
Location was perfect, lovely building outside, smart and modern inside. Fantastic shower, good quality toiletries provided. Was worried about the room temperature after the other reviews but it was fine and the system was adjustable. There is so much to do close by but there is also a tram stop right outside, the hotel provides you with the Basel card so you can get right across the city quickly for free. The hotel is only 30mins from the airport in total using the free bus (no. 50) and tram (no.8)
Robert
2024년 9월
Location was great, Staff weee friendly and helpful, room was spacious, clean and comfortable. And provided allergen friendly bedding and power adaptor upon request. Christmas dinner was excellent. The restaurant catered to some small changes requested prior to the dinner. Food quality and quantity was very tasty and satisfying. Well worth it for the special occasion.
Caroline
2024년 12월
Wellness facility was nice. Location and plentiful water was great. Roof terrace was beautiful
Helen
2023년 10월
We loved our stay in Basel! The location of the hotel couldn’t be better and the team at the reception was super helpful and professional. Also a special thank you to Ms Raquel and colleagues for keeping our room in order and for their kindness. We loved our room, it was well equipped and comfortable. The Bohemia restaurant was beautifully decorated and the food was great.
Mariana
2024년 12월
Due to another flight cancellation I booked the hotel on our train ride to Basel. 1 hour later, we arrived, checked in a little early without any problem at all. We got off the tram right outside coming from Basel SBB couldn’t be any easier. the reception Johram and his colleague was wonderful and super helpful, throughout the entire stay. The property and room are beautiful, super clean, and very comfortable. Complimentary nespresso and mini bar was an icing on the cake. The complimentary hot and steam sauna was very much relaxing and needed after all those flight cancellations stress. Bohemia restaurant on site was delicious and beautiful. I would return. Thank you, Marthof and staff!
Patricia
2024년 12월
Very nice hotel building, excellent staff, good breakfast and also best location in Basel. I need to mention also the gym, the spa (free) and the room amenities : good quality slippers and bathrobes, Molton Brown body care. First we got a room on the front side of the hotel - the street side right to the train lines. Because we couldn’t stand the noise we kindly asked the receptionist to give us a quiet room. First they hadn’t a free room but they found in one hour and did their best to help us. We want to thank them for that.
Stela
2024년 12월
The gentleman who checked us in and out was extremely friendly and helpful in making us feel welcome. He made an excellent recommendation for dinner at the Restaurant Fiorentina Basel which is about a 5 minute walk from the hotel and offers riverside tables overlooking the Rhine, not to mention excellent Italian cuisine. The hotel provides vouchers for free public transportation on the trams that run directly in front of the hotel and to the Kunstmuseum Basel, which is a short ride away via the tram. The room was clean, comfortable and modern. Breakfast in the attached bar/restaurant was tasty and plentiful but you can also have made to order omelets, etc. at an additional cost. The hotel also offers free saunas which we didn’t have time to use.
Sandra
2024년 10월
Location was great. Close to everything. The restaurant was great! Service was very professional and the food was amazing. We split a T-bone meal which was absolutely amazing! So was the pumpkin soup! I wish I had their recipe! Room was very nice with a great view. The shower was the best out of all the places we stayed in Europe (6 weeks of travel)!
Nancy
2024년 11월
Everything. From the location of the hotel to the really really nice staff, to the modern design of the hotel. It was so easy to get from one place to another because the trams all stopped a few steps away from our hotel. We had a problem with booking.com tbh, because they cancelled our booking while I was mid flight. I opened my phone to find out that our booking had been cancelled. I had to call the hotel to ensure that our booking was still secure because really, we had no where else to stay. I was so appreciative that they held on to our booking because they too were surprised about the sudden cancellation. The staff assisted us the entire time and were so gracious and pleasant to coordinate with. From this, to the check in, to the check out..everything was perfect. I highly highly recommend this hotel to anyone who wants a pleasant stay in Basel.
Tanya
2024년 10월
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